FAQ

FREQUENTLY ASKED QUESTIONS

Does customized product available?

Yes, just tell us your requests, we can customized for you.And may optimize your plan.

Do I pay extra money for customized? 

It depends.If you just want to change such as voltage, probe size, flange etc. it is freely. If you want to change the core part,or add supporting facilities, assembly line, etc. we can discuss the corresponding fees.

Do I need to change my current working line when I use your product?

No, we will choose and design the product according to your current working line.

Can I get a sample before order?

Sure, paid samples are available. You can also rent the lab level ultrasonic equipment first to test the quality and working effect. If it meets your needs, you can buy the industrial level then, and the rent fees can be used as the payment of the goods.

After we order or rent a sample, how to experiment is the most reasonable?

Before you use the equipment, we will ask for your needs and answer.

After you use the device, we will provide the corresponding experimental steps and equipment manual.

Once the experiment is complete, we'll help you extract the appropriate data records.

Are you factory or trading company?

Our factory has a history of nearly 30 years since its establishment.It has about 100 professional staffs and more than 15 professional R&D employees.It located in Hangzhou,very welcome to visit and chat.

Payment&Delivery&Warranty?

T/T, L/C at sight, Western Union, PayPal, Visa,Master Card.

Within 7 workdays for normal product, 20 workdays for customized one.

Each product except consumables has a 2-year warranty.

Do you only manufacture and sales ultrasonic equipment?

We are a manufacturer specializing in the production of ultrasonic equipment and industrial solutions for ultrasonic equipment. We not only provide ultrasonic equipment, but also some related equipment used in industrial production. For example, a blender. Stainless steel mixing tank, water treatment equipment, glass test tank, electronic accessories and so on.

Can I become your distributor?

Of course, we are very welcome. We need more active dealers to join us to promote our brand and expand to occupy more markets. Quality first.

Which certificates do you have?

For factory, we have ISO; For products, we have CE. For Production application, we have national Patent.

What's your advance?   

We are the earliest manufacturer of ultrasonic equipment in China. The basic equipment is reliable in quality and strong in R&D.

Before order: 10 years sales and 30 years engineers give professional advice about the product,let you get the most suitable goods.
During order: Professional operating. Any progress will inform you.
After order: 2 years warranty period,lifetime technical support.